Click each step to see the action. You can also click the picture or use the arrow keys.

  • Issue:
    You have just received a system update from Xbox Live. After you download and install the system update, the console is forced to restart. After the console restarts, the green start-up animation screen lasts for 10 minutes or longer without transitioning to either the next screen in your system set-up or to the Home screen, depending on whether this is your first update or a later update.
  • 1. Resolution:
    The latest update is now available to manually add to Xbox Ones to resolve the above problem. The latest update is version 6.2.10542. Following this process should resolve the issue.

    Xbox Ones offline system update diagnostic tool