Performing a Hard Reset
Click each step to see the action. You can also click the picture or use the arrow keys.
- 1.
Press and hold the Power button for 10 seconds while the Xbox One S is on.
- 2.
The Xbox One S will turn off.
- 3.
Press the Power button, the Xbox One S will start and display the green start-up screen.
- 4. Alternatively, power down the Xbox One S by unplugging the console from the mains power and wait for 10 seconds.
- 5. Plug everything back in and press the Power button to switch back on.