Console freezing in general operation
Issue:
The console freezes and becomes unresponsive in general operation. For example when browsing through menus or installing software.
1.
Press and hold the Power button for 20 seconds. The console will shut off.
Press the Power button to turn on the console.
2. The console will display "Repairing console storage…".
3.
You can also check your PlayStation has the most up to date software.
For more information, see the Installing Software Updates topic.
4.
If the fault persists and there is no system software update, restore your console to default settings.
For more information, see the How to Restore Default Settings topic.