PS5

Overheating warning

Issue:
The console is overheating. This problem is sometimes unresolvable, but ensure the steps below are followed:

1. Your PS5 will display a warning on the screen. Press the X button.

2.

Press the PS button.

3.

Scroll to Power and press the X button.

4.

Scroll to Turn off PS5 and press the X button.

5.

The console will shut down.

6. Unplug the console and leave for 30 — 60 minutes.

7.

Ensure the console is well ventilated. Place at least 100mm away from a wall surface, place on a carpet or rug or placed in a narrow space.

8.

Plug back in to the mains and press the Power button to restart the console.

9.

If the problem persists, contact your local retailer.