Problem While Updating the Xbox One
Click each step to see the action. You can also click the picture or use the arrow keys.
- 1. Check the network connection.For more information please see the Testing Network Connection topic.
- 2. If the network connection is okay, press and hold the Power button on the console for 5 seconds to turn the console off.
- 3. Unplug the power cord for 30 seconds. This will reset the console's cache.
- 4. Press and hold the Power button to turn the Xbox on and select Start Update.