Console Freezing in General Operation
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The console freezes becomes unresponsive when in general operation. For example while browsing through menu or installing software.
- 1. This fault is often caused by a Blu-ray disc or game being in the disk drive whilst downloading or installing content from the PlayStation store. Remove the disc by pressing the Eject Disc button on the console.
- 2. Restart your console by pressing the Power button.
- 3. You can also check your PlayStation has the most up to date software.Note: For information please see the Installing System Updates.
- 4. If the fault persists and there is no system software update, restore your console to default settings.Note: For more information see the How to Restore Default Settings topic.